The Four Lenses Strategic Framework › Part 4: Leveraging Synergies and Managing Tensions ›

Efficiency

Primary link:
Knowledge Development

Developing Knowledge to Achieve Greater Efficiency

Core Practices:

  • Development of appropriate technology.
  • Conduct a down-market needs analysis.
  • Develop more efficient supply chain models.

Secondary link:
Resource Mobilization

Mobilizing Resources to Achieve Greater Efficiency

Synergies:

  • Mobilize resources that directly support knowledge development.
  • Use valuation techniques to account for the hidden costs of resources.

Tensions:

  • Those not wanting to support development costs are not suited for innovation.

Tertiary link:
Culture Management

Managing Culture to Achieve Greater Efficiency

Synergies:

  • Promote work ethic among social clients and internal stakeholders.
  • Promote a mindset in support of knowledge sharing.

Tensions:

  • Be mindful of the fact that promoting a more competitive business attitude might impede efforts to promote knowledge sharing.

Quaternary link:
Stakeholder Engagement

Engaging Stakeholders to Achieve Greater Efficiency

Synergies:

  • Leverage stakeholders’ knowledge and skills by promoting the concept of “user-led innovation”.

Tensions:

  • Increasing stakeholder engagement required accepting slower stakeholder-driven trial and error processes.

Go back to Table 1: Performance criteria across the four lenses or Table 2: Four lenses across the performance criteria

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